Legal

Terms of Use

Last updated: 1 January 2025

1. Acceptance of Terms

By accessing and using the website ukresorthotels.com (the "Website"), you confirm that you are 18 years of age or older and that you accept these Terms of Use in full. If you do not accept these terms, please do not use this Website.

2. Age Restriction

This Website and the property it represents are strictly for adults aged 18 years and over. Access to UK Resort Hotels, including its gaming facilities, is reserved exclusively for adults. Any person who misrepresents their age to access this Website or our premises does so in breach of these Terms and applicable law.

3. Nature of this Website

This Website is purely informational and provides details about the UK Resort Hotels property, its facilities, accommodation, dining, and entertainment. Nothing on this Website constitutes an offer to provide any regulated service or financial advice. All activities at our physical premises are conducted in full compliance with applicable UK legislation.

4. Intellectual Property

All content on this Website — including text, images, graphics, logos, and design — is the property of UK Resort Hotels and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

5. Accuracy of Information

We endeavour to ensure that all information on this Website is accurate and up to date. However, we cannot guarantee the completeness or accuracy of any information. Prices, availability, menus, and services are subject to change without notice. Please contact us directly to confirm current details before making any decision based on Website content.

6. Third-Party Links

This Website does not contain links to third-party websites for the purpose of advertising or referral. Any links provided are for informational convenience only and we accept no responsibility for the content, accuracy, or practices of any third-party websites.

7. Limitation of Liability

To the fullest extent permitted by law, UK Resort Hotels shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of this Website or its content. Our liability for any direct loss shall be limited to the maximum extent permitted by applicable law.

8. Reservation and Booking Terms

Room reservations, restaurant bookings, and event enquiries made through this Website or by contacting our team are subject to our separate Reservation Terms and Conditions, which will be provided at the time of booking. All bookings are subject to availability and confirmation by UK Resort Hotels.

9. Responsible Conduct

We are committed to responsible hospitality and responsible gaming. All guests are expected to conduct themselves in a manner consistent with our standards of behaviour. We reserve the right to refuse entry or service to any individual at our absolute discretion.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms of Use at any time. The date of the most recent revision is shown at the top of this page. Continued use of the Website after any changes constitutes acceptance of the updated terms.

12. Contact

For any queries regarding these Terms of Use, please contact: supp@ukresorthotels.com
UK Resort Hotels, Grand Parade, Cheltenham, GL50 1HX, England